Contact Us
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Last updated: 14 September 2026
Email: help@primetrusthq.com
We reply to most messages within two business days.
Corrections
If you have found something factually wrong on this site, please say which page and what is wrong. We would much rather fix it than defend it, and corrections are made without argument when the evidence is clear.
If you are a manufacturer or seller
You are welcome to point out factual errors about your product and we will correct them. What we will not do is remove accurate criticism, publish copy you have written, or change a verdict in exchange for a higher commission rate. Please do not ask.
What we cannot help with
We are not the seller of any product reviewed here. We cannot check your order, change your shipping address, process a refund or access your account. For anything to do with an order you have placed, contact the seller directly — their support address is usually printed on the product label and on their site.
Press and business
Same address. Please put “Press” or “Business” at the start of the subject line.